We were considering a relocation to Walnut Creek and contacted Ken to help with our real estate market research before we knew the move was final. Ken was extremely responsive from the outset even though he knew we were not yet committed to the move. He provided insight into the neighborhoods we might consider including pros and cons to evaluate. His contribution to our decision to make the move was invaluable. Once the move was set in motion and we began to search for a home in earnest, Ken was in regular contact with prospects. He was always flexible in his availability. All said, Ken worked with us for well over six months to secure the home we desired. He continued to be supportive after the sale and close of escrow to ensure everything was as we expected and that we were settling in comfortably. Ken is, by far, the best realtor we have worked with. He was knowledgeable and professional and we would strongly recommend him.
Daniel & Kristen B. – Walnut Creek
Ken was helpful from beginning to end of the sale process. Thank you Ken for being our partner from beginning to closing; even ensuring the house is ready to hand to the new owners. Ken is knowledgeable and professional; very well respected in his field. He helped us prepare our home to list by suggesting work to be done (gave alternatives), providing estimates, scheduling contractors and overseeing the work. Ken has a very responsive and reliable network of contractors that charge reasonably for their work. Our house was transformed into a very up to date space with great appeal in 4 weeks. The photos were fabulous. Ken walked us through all the paperwork required to list a house including a comparison analysis to explain his recommended listing price. The house was staged at no cost to me and looked so welcoming and beautiful. My house sold in 5 days; we received 2 offers. This in late Oct when the market tends to slow down. We are very pleased with the amount we received for our home along with all other agreements. During the final walk through, we found ourselves really happy with the new owners. People we believe really will enjoy the house as much as we have loved it. Thank you Ken. You are a very talented real estate agent, business owner and partner.
Dana & John K. – Walnut Creek
Ken did an excellent job of finding homes that matched our requirements. We reviewed many homes via email before going out to look at homes. The ability to review on line helped narrow the search. Once we found the right home, Ken did a great job of getting info on the current status, in our case an offer already had been made. We worked with him to make the right offer which turned out to be ‘a winner’. He worked all of the details with the Sellers. Fifteen days later, we closed on the house! Amazing focus and dedication by him to get all of it done!
Wayne & Aigul T. – Danville
Ken worked with my husband and I to list and sell our Walnut Creek home. Every step of the way, from explaining and signing our contract, to preparing our home for sale, to evaluating offers and finally to transferring our home to the new owner – Ken was available, professional and always willing to help. We always felt Ken was working in our best interest and with the highest integrity. Specific examples: (1) Detailed review of all contract language, (2) Connections to honest contractors who were available to help with minor home fixes, paint, landscaping, etc. (3) Notification every time someone entered our home, (4) Availability by phone or in person and (5) Sound advice regarding pricing, staging and responding to offers. We highly recommend Ken.
Mike & Diane L. – Walnut Creek
Ken helped us sell our first house 15 years ago. A daunting task considering the easement, Ken worked tirelessly, secured a contingency agreement and put us into a much desired Martinez, Ca. neighborhood. As promised I contacted Ken when we decided to sell again and relocated out of state. Integrity, work ethic and exceptional knowledge of the real estate industry, we confidently handed Ken the keys and let him do his job. A job he completed in a short period of time, with no worries on our end. The man delivers…..period. A rare find, Ken is THE benchmark of the industry.
Chris & Genny B. – Martinez
Ken is truly a great realtor. My wife and I could not be more pleased with the way he facilitated and lead the purchase of our first home. He is extremely responsive and is more than willing to help in any way he can. When working with Ken and Clocktower Realty, you are part of a team with a goal in mind. Ken will work tirelessly until that goal is achieved. We could not be more pleased.
Grant & Brittany G. – Concord
When it came time to list our townhome in the Rancho Dorado HOA in Walnut Creek, there was no question as to which real estate agent to use – Ken Jacobs is The Man for properties in that area. He is very organized, extremely prompt with communication, and knows exactly what needs to be done to show a property at its best. He coordinated all the repairs / cleaning / improvement needed to bring our property up to sale standard after having been a rental and kept us abreast of all the details. He knows the market very well and with his guidance we sold the property for much more than we had expected. In addition, he has a lot of familiarity working with the Rancho Dorado HOA, which is always helpful when trying to buy or sell a property with HOA governance.
Ken D. & Jessica R. – Walnut Creek
We had a superb experience with Ken when we were selling our parents home!
It needed a lot of work, and Ken was there for all of it. He handled everything from emptying out the house, to managing all the necessary repairs and updates, to staging and selling the house. We where all very busy and being able to trust him with all this was great.
In addition he was a very nice guy, and was good natured through some pretty trying episodes. We even had some good laughs throughout the process. He came highly recommended to us by a real estate friend of ours, and I’ll gladly add my recommendation to theirs.
Ken guided me and my family through the renovation and sale of our father’s townhouse in Walnut Creek with quiet expertise. His staff/crew are top notch, and the marketing of our property was impressive. One open house, five offers, sold for over asking price. That pretty much tells the story. We couldn’t be happier with our experience with Ken Jacobs and Clock Tower Realty.
Linda M. – Walnut Creek
I have seen Ken’s signs pop up in my neighborhood frequently over the past 15 yrs, and decided to give him a call when I was ready to sell my townhouse. He was very prompt, professional, and knowledgeable. This was the first time I have ever had to sell a property and Ken was endlessly patient and supportive, explaining what everything meant and what options I had. Because Ken works in both home sales and purchases, I felt confident that everything would be handled properly (and it was). The entire process took only 3 months (mid Dec-mid Mar) and included some fairly large renovations. Ken has an excellent team and they work well together. There were no surprises in costs and I got 30k above asking price! I couldn’t be happier-Thanks Ken!
Kaila H.- Walnut Creek
Ken is fantastic! We are so glad he came recommended to us. He is honest, professional and he knows the market.
When we first started working with Ken in October, he suggested that we wait until after the holidays to put our house on the market. He had also made some suggestions for minor improvements to help sell the house quickly. My husband and I set a goal date, and Ken was there following up throughout the weeks to make sure we were on target and offer help if we needed it. We reached our goal date and received with 12 offers (11 of which were over asking price)!!!
We are so happy to be working with Ken and would recommend him in a heartbeat! It is so nice to have a realtor we can trust!!!
Katie & Alessandro O.- Concord
I usually keep my opinion to myself and don’t do reviews, but I wanted to give my feedback. I first heard about Ken 10 years ago when we bought our first house. He was the seller’s agent, I didn’t work with him directly. But our transaction went through smoothly and I kept his name in my memory. 10 years later it was time to sell our house and buy a new one, Ken was the first professional I contacted. That may have been one of best decisions for me. He helped us in everything, from renovating our old place to staging, marketing, open houses, negotiations and closing the deal. At the same time he helped us to find our new place. We turned out to be picky buyers (this is not good, that’s not good, etc.) but Ken was very patient and kept looking for our best interest. Similar to selling, he was very good, helped us from first step to closing the deal. If and when I’m back to buying/selling real estate, I know to whom to go. I highly recommend Ken, you won’t regret working with him.
David D. & Ludmilla A.- Walnut Creek
We have worked with Ken on two separate properties and have found his professionalism and knowledge to be extraordinary and a cut above the others. We trust our properties and know we are in the best hands with Ken. I highly recommend Ken for your real estate needs.
Bob & Diane M. – Walnut Creek
Ken came very highly recommended to us as a realtor by my husband’s colleague from the Moraga Orinda Fire Department, who had a great experience hiring Ken to help them sell their condo in Walnut Creek. We’re grateful for the recommendation, and so happy we took his advice and contacted Ken to help us sell our home in Orinda!
Ken is a true professional and a real pleasure to work with. We found him to be extremely responsive and knowledgeable. Being first-time home sellers, we had lots of questions. He was patient, took the time to explain the process, and was very approachable. Best of all, he’s a “one-stop-shop.” He has a great network of vendors from his years in the business, and he took care of basically everything, from ordering and getting new appliances installed, to arranging for inspections, remodeling and repair work, to staging. He goes out of his way to take care of the details, while remaining rooted in big-picture strategy.
Ken really streamlined the process to get our house on the market, and for a busy family with a young child, this was invaluable. He’s efficient, dependable, honest, and trustworthy, and his customer service is unparalleled. Many times, he’d respond with, “Don’t worry; I’ll get it taken care of.” Music to working parents’ ears!
Having had the opportunity to work with Ken, we can now see why he came so highly recommended to us, and would happily (and highly) recommend him to others in a heartbeat. We’d give him 10 stars if we could. Thanks so much, Ken!
Mark D. & Christine L. – Orinda
Over the years we have sold seven homes, and working with Ken Jacobs was by far the best house-selling experience we have had. He is honest, professional, and knowledgeable. He was always prompt in responding to our questions. We feel very fortunate to have had the benefit of his expertise and assistance.
Bert & Nancy S. – Walnut Creek
Ken has helped us for many years both with managing income property and handling sales. He has always accommodated our needs and served us in a prompt and professional manner. After all these years, he’s a friend. We would highly recommend Ken to our friends and family.
Henry & Judy N. – Martinez
Ken is the ultimate professional who is honest with his clients. He made this process completely effortless and I appreciated all of his help and expertise especially because I was selling my condo while I was located in another state. His follow-thru was excellent and the process went so smoothly. I would very highly recommend Ken.
Stephanie M. – Walnut Creek
Thank you VERY much to Ken! Sylvia and I both want to say how impressed we’ve been all through this process working with you. In the past 15+ years we’ve purchased and sold several homes, and worked with Realtors who were good as well as really bad. You were the best and we appreciate all you’ve done and continue to do.
Tony C. – Pleasant Hill
If you want an amazing agent who also makes you feel like you are the ONLY CLIENT they have, who gets you top dollar for your place and then gets you a screaming bargain in a competitive market – in Lafayette no less! -, Ken Jacobs is for you.
I have been holding off on writing this review until our sales were final because I was afraid of jinxing it all – we now own our dream home and it is all due to Ken.
We’ve worked with several agents over the last few years – Ken was in a completely different league from the others.
I would email him a question at 10:00pm, at 10:05pm he’d email back. He is respectful and honest and confidently competent without being cocky. He didn’t give us false hopes with what he thought we could get for our house (though we ended up getting so much more than we could have expected)…
There were a number of small projects that we needed to get done before putting the house up – he said “don’t stress- I have people to handle that…anything you are stressing about, don’t – just tell me and I’ll take care of it”…he brought in an amazing stager – my neighbors all were like “we didn’t know you had such good taste!” Then right before we finally handed over our keys we were so exhausted we just didn’t have the energy to clean – he said “I’ve got it” and got people scheduled to clean for us the next day.
But the best was how he got us our dream house in Lafayette…we were up against another buyer who was able to put up a lot more money than us. And yet because of his amazing negotiation skills WE BEAT OUT THE OTHER PEOPLE!! It was too good to be true and hence my fear of jinxing it. And when the seller agent dropped the ball and couldn’t get some document signed by the sellers, Ken drove over to their house at eight at night on a Sunday to pick up the paperwork!
He was there for us absolutely every step of the way. I can’t recommend him highly enough. Ken is the man.
Dan & Colleen D. – Lafayette
We had meet Ken while looking to buy a home over a year ago and were impressed by his business professionalism. His company website was easy to use and helpful. He is very polite and not pushy. He knows his business and is pleasant to work with. I would strongly recommend utilizing his market expertise and people skills to anyone looking for help to buy or sell a home. He got the job done sooner rather than later and my wife and I where very happy with the outcome of our experience.
Dan & Amy H. – Martinez
This is the 2nd time I of have used Ken to purchase a home, and each time has been terrific. No one knows the local area or the lay of the land better. Besides his knowledge and expertise, he is patient and calm and makes the whole process very easy.
Ken also helped me sell my condo and with his marketing, contacts and know-how, I was quickly able to make a sale at an excellent price.
When buying or selling a home, Ken is the right and only choice.
David F. – Pleasant Hill
My elderly parents listed their home with Ken Jacobs this past year. Ken made this stressful situation for my parents easy. He did this by overseeing all aspects of getting the home ready for sale and selling. The house was painted, staged and all reports were addressed by Ken. Ken was always available for questions and to render advice when asked. Thank you Ken.
Ronnie E. – Walnut Creek
I would highly recommend Ken Jacobs to anyone seeking a real estate agent. I have worked with him on several occasions (buying property, property management, sale of property), and every time Ken has impressed me with his professionalism, accurate evaluations of markets in less than favorable circumstances (the economy crisis), and his spot-on recommendations in every situation. This is a man of experience, integrity, and I would highly recommend him to anyone out there without any reservations.
Veronique B. – Walnut Creek
Ken took me around to the different neighborhoods and helped me identify where I wanted to settle down. Then he showed me different homes in that neighborhood. The home that I settled on needed maintenance and Ken was able to recommend a painter, a cabinet man and a handy man. All of Ken’s recommendations were good and repairs were made in a short time. Ken was there for every step of the way including repairs. Ken checked the progress even after closing. This move could have been difficult and stressful, but with Ken’s help, it was enjoyable. I would very highly recommend Ken Jacobs to anyone who needs a knowledgeable, helpful real-estate broker.
Charlie F. – Martinez
We had a great experience working with Ken Jacobs in buying our first home. Ken is very knowledgeable, informative and honest. Whenever we have any questions or doubts, he would always address all the issues promptly. We never felt rushed or pressured into buying a home. He always looks out for our best interest. After purchasing our new home, he even gave us some ideas and insights on some updates/upgrades that we want. We highly recommend Ken for his exceptional and outstanding service.
Chris & Diane T. – Clayton
We were very impressed with the skills Ken Jacobs brought to the sale of our property. He made us feel at ease with all the paperwork we needed to understand. He made the process go smoothly from start to finish. Ken paid attention to detail, helped with staging the property, and answered our questions promptly. We have purchased and sold several properties during the last thirty years. We never found an agent as professional and capable as Ken. He is caring, a good listener, organized, and proficient with technology. He helped us every step of the way. Ken is helping our family to find a new home in a terrific area. We are delighted that we were able to work beside Ken Jacobs. He did an outstanding job for us!
Bob & Maura G. – Walnut Creek
Ken helped us sell our old house and purchase a new one in Walnut Creek/Concord area. He was immensely helpful in a very stressful process and made it as seamless as possible. He was always prompt to respond to any questions we had, was very thorough with paperwork and organizing contractor work. We had full confidence that he was doing everything to help us achieve our goals. If we ever need a real estate agent again, Ken will be the first person we will call.
Branimir & Kalina B. – Concord
I contracted with Ken to be listing agent on a Walnut Creek townhome because of his years of experience and local knowledge. He efficiently evaluated the repairs and cosmetic work required to market the property, and he arranged for all the various service providers to complete that work. His estimates for cost and timetable for this work were realistic. Once the property became an active listing on the MLS, he regularly informed me of the status, and after I had accepted an offer, he kept me advised of the status of the transaction. From my viewpoint, the sale went smoothly, and what “hiccups” we encountered Ken handled with knowledge and calm. I recommend him highly.
Maria W. – Walnut Creek
Ken recently assisted me with the sale of my Mom’s home.
Ken helped my wife sell two of her parents’ properties. We selected him based on the positive experience we had with those previous sales.
For this most recent sale, Ken was very professional, competent, and responsive. He researched and priced the property well in a rapidly changing local market. He helped us deal with the Homeowners’ Association. Ken also handled a lot of tasks for us such as cleaning, minor repairs, etc. He has a network of service providers that seem reasonably priced. That made our life easier. Ken also provided good advice on what type of repairs made sense to help with the sale. His recommendations were based on our needs and preferences.
Ken came to the meeting at the title company when I signed the final papers. The escrow officer said this is unusual. But I think it makes a lot of sense – having the broker present can help address questions and make the seller more at ease with the process.
We would readily use Ken Jacobs again for any real estate sales.
Tom P. – Walnut Creek
From our first meeting with Ken and through all of our dealings with him up to the sale of our home, we found him to be highly professional, calm, extremely responsive and very knowledgeable. It was some four months from our first meeting with him until we listed as we waited and watched prices go up. Ken dutifully provided us updates every time there was a new listing or sale. When the prices were where we wanted them, we listed with Ken without giving a second thought of going with someone else. We were in contract within three days of listing and Ken’s excellent service and responsive updates kept us informed through our buyers’ loan approval process and the evitable last minute hurdles that arose. In the end, we sold our home for more than we could have imaged. While selling a house and moving to a new one is always stressful, the anxiety was made less by Ken’s calm nature and business like approach.
John & Ludy C. – Walnut Creek
Ken helped us purchase a home in the Walnut Creek area. As with most home purchase/sale transactions there are multiple decision points along the way that require evaluation and a decision. Ken is simply one of the best Real Estate Broker/Agents that I have ever met at providing input based on experience that helps you make those decisions. He knows the Walnut Creek and surrounding area extremely well, is always on top of market behavior, and has high level contacts with all of the local agencies and mortgage brokers.
Starting with the initial search, evaluating positive/negatives of particular properties, choosing and selecting inspections and which inspectors to use, negotiating price and other aspects to include in the offer, etc. The list goes on but Ken made both myself and my wife comfortable with the decisions we were making based on taking all the factors into account. In reality that is a good agents most important job, to help you gain knowledge, information, and experience to make decisions on what you want.
Additionally, our transaction had a couple of challenging aspects that requried tactful, and careful discussion and negotiation with the sellers and their agents. This is where Ken shines, he always takes a long term view and stays calm, cool, and collected when discussing issues or problems. This is one of the talents of the best agents to keep eveyone involved from getting emotional and focus on the result we are all trying to get to in a real estate transaction.
I am the kind of person who is extremely careful about recommendations and don’t do them very often. I can without reservation recommend you use Ken for any type of real estate transaction and I am confident you will come away feeling you made the right decision. It was so refreshing to work with someone who enjoys their work, is highly skillful at it, and on a personal level is easy to work with and humble about it. If you are evaluating agents to represent you, I highly recommend you call Ken before making your final decision.
Mickey & Lynda E. – Walnut Creek
I am so thankful that I found Ken for my home search in the Pleasant Hill/Martinez/Walnut Creek area! He worked with me for nearly 6 months, looking for the right home in a market that had turned highly competitive, seemingly overnight. I was always able to count on him for practical, candid advice which was such a gift for a first-time homebuyer. He also knows the area so well and picked up on my personal preferences right away. Even little things like always being on time for our appointments or quickly responding to emails were so natural to him, but meant a great deal to me.
The home that I ended up closing on is the absolute perfect house for me and with Ken’s market knowledge and purchasing strategy, I was able to get a great deal on it as well. I will refer everyone I know to Ken and will plan to use him for any real estate needs in the future – but I’m not planning on leaving my new house for a long time 🙂
Jennifer C. – Martinez
Ken was recommended to us by friends who’d worked with him, and it turned out to be a great recommendation. Ken is highly engaged, gives great advice yet always makes you feel like you’re in control and bottom line — really understands the business, market and process of real estate. In addition Ken has a network of contractors to make life very easy for busy professionals like us.
Jeremy & Helena L. – Clayton
Ken Jacobs is amazing! I listed and sold my first property with Ken over 7 years ago with great success and ease, and when it came time to list and sell another property, the only call I made was to Ken. Ken’s knowledge, professionalism, work ethic and attention to detail always make for a smooth transaction. My most recent sale was a little complicated, but Ken took the time to explain all of the details and options to me. He was quick to respond to my many questions, and worked hard to get me the result I wanted. I am extremely pleased… if I could give Ken 10 stars, I would! Working with Ken is a joy and a privilege, and I recommend him highly! Thank you, Ken for all that you did for me.
Farae S. – Danville
Excellent knowledge was demostrated when executing all of the paperwork and providing answers to questions about definitions and process during the application and closing processes.
Know-how was very good in dealing with the situations that arose with this process including but not limited to the handling of the contingent offer with our buyer and their difficulty in working with their renter to allow for an acceptable terminiation arrangement with them. Ken helped the buyer and agent get through this based on his knowledge of the rental rules and regulations. He also demonstrated critical thinking in dealing with backup plans during the time that loan approval was delayed and timeframes were short with the seller.
Responsiveness which was most important to me was excellent. Ken stayed on top of the market which was a tough one for us with limited inventory, he worked to identify potential opportunites that were not currently listed but potentially available, working closely with our buyer to ensure their expectations were managed given the timelines we were working under and the contigencies invloved as well as with the seller of our new home. Ken was effective in keeping the process moving forward and all parties informed on the status.
Jim & Daphyne M. – Pleasanton
Ken has been supportive, knowledgable and understanding during a difficult time in our lives. He helped us in so many ways, by being patient, keeping us informed of every step and possibilities. I couldn’t say enough good things about Ken. We will use him again and again.
Allan E. – Pleasant Hill
Ken is fantastic in every area of service. He is honest and realistic with information regarding home buying and what to expect. Ken responded to questions quickly and was easy to contact. We always knew how our open house went, the pros and con responses of interested buyers.
Mary Jo L. – Walnut Creek
I would recommend Ken hands down.If you want first class realty service, call Ken Jacobs at Clocktower Realty. Ken assisted us in buying a townhouse. He’s knowledgeable, helpful and followed through promptly. We would not hesitate to use Ken to purchase or sell a home in the future.
Bob & Kela A. – Martinez
As a retired Real Estate Broker with over 35 years experience, I was very careful on who I wanted to represent my wife and I on the selling of our home. I made the right choice with Ken. He did a great job on presenting our home in the market place as well as representing us in the negotiation stage. You will not find another agent that is more detailed on all aspects of a house transaction. My advice to those that might think that a larger office would give better service – stick with an agent that you can trust and that knows the Real Estate business. I think that person is Ken.
Hap & Gail P. – Walnut Creek
We highly recommend Ken Jacobs!!! This was our second time working with Ken on the sale of our home and I can’t imagine going to anyone else. From start to finish, he is thorough in every detail. Ken also helped us find a rental after the sale of our most recent home. We look forward to working with him again in the future. Thanks Ken.
Roberto & Deborah P. – Clayton
My wife and I met Ken through a personal referral in the fall of 2006. Ken has now represented us twice, both in a sales capacity. The first was the sale of our home in 2006, one which we had on the market nearly 10 months prior. In a rapidly declining market, Ken managed to sell our property in just a few weeks. His advice and guidance proved invaluable in a very short amount of time. The second sale was just recently. The value of the home we purchased in 2006 had started to bottom out, and even though we had made a substantial down payment, we were nearly 50% under water. We chose to try and pursue a short sale and called Ken. He advised us of all our options, and had detailed knowledge of the pros and cons of each path. During the process, Ken was hindered by miles of red tape and the bureaucracy of disorganized banking systems. Through his persistence and dedication, Ken was able to complete and obtain approval on a HAFA short sale. With an alarmingly LOW approval rate on HAFA short sales, our success is a true testament to Ken’s talent. Ken is also a super-personable and honest individual, which I believe is a large part of what makes him successful. He truly restored my faith in real estate representatives, and we will continue to employ and refer Ken for a long time to come.
James O. – Clayton
We were very motivated and demanding buyers. Our first meeting with Ken was on New Year’s Eve of 2010 when we looked at 10+ homes. We continued that same pace for 2+ months, making multiple offers until we found a great home in Walnut Creek. Throughout the entire process Ken was very professional, responsive, and most importantly, VERY honest. He really understood what we were looking for and was not afraid to share his opinions. In fact, we had many conversations with Ken where he told us why we should not see a specific property or not make an offer (and believe me, that’s a very good thing). He had a number of listings at the time that he could have steered us towards, but never did because they did not meet our criteria. It is very rare to work with a real estate professional that really has your best interest in mind. He is definitely not your typical agent that tries to “sell” you into a house as quickly as possible.
What was really impressive was what happened after our offer was accepted. The house needed some extensive cosmetic work. Being first time homebuyers, we had no idea where to start. Ken tapped us into his contractor network, met with 6-7 contractors at the property, got bids for us, and helped coordinate the entire process. The entire remodel (including kitchen, wallpaper removal, paint, floors, duct work, extensive electrical etc.) was completed in 3-4 weeks, on budget and on time.
I would highly recommend Ken if you are looking to buy or sell. His honesty and experience led us to a very good outcome.
Arsen & Daria K. – Walnut Creek
We were desperate to find a realtor that could provide the level of service that one should expect when entering into a financial transaction of this magnitude. Past experience has delivered people who do not return phone calls or respond the emails, are unavailable much of the time, too busy with more important deals or lacking in knowledge of the business.
It came to me late one night that I had met Ken while looking at one of his listings. His responsiveness is unparalleled. Every email and phone call had a response within a few hours, if not immediately. I could depend on Ken to give an honest opinion on any question, whether it is in his best interest or not, I knew it was in mine. Some things are hard to hear, but Ken made sure that we were aware of issues that may come to bite us in the future. He is willing to steer one away from a risky situation even if it means he does not get that sale. Ken is available almost anytime within reason. We spotted a house we wanted to look at that was vacant and he was able to juggle things to open it for us to see within a couple hours of the call. This ended up being our dream home. Ken’s knowledge on different aspects of real estate was supremely helpful: current market, addressing structural issues, potential rental, mortgages, staging and many other topics were among those that helped us.
Ken’s background in service management makes him one in a million in the real estate business. Ken is a tour guide, a concierge, a personal financial planner and a maitre d’ all in one package.
Ken, thank you for your personal service and follow through.
Heather H. – Pleasant Hill
Ken Jacobs is one of the most professional real estate agents you will ever find!! Selling our property through short sale proved to be an extremely challenging task, but Ken took care of everything and made the transaction as smooth as possible for us. If you need to sell or buy a home, Ken is your man!!!
Kerstin B. – Walnut Creek
Ken was very helpful in every way. He returns your calls promptly, updates you even when there is nothing new to report. He is very knowledgeable about the whole process and will give you great advice. I can recommend Ken Jacobs highly.
Richard J. – Walnut Creek
You were excellent. You were informed with practices in the industry that were just forming, and continued to support us in conjunction with those developments. You provided us honest, realistic information, and acknowledged the limits of your expertise. You communicated directly with the banks and responded to their needs for information from us without delay. You negotiated with the banks on our behalf and managed to secure a short-sale without any promised debt. Lastly, you were friendly and remarkably available.
Scott & Tamara A. – Walnut Creek
You were knowledgeable and took care of all the details. Also, you were very available when we did need to meet. I appreciated your attitude in what could have been a difficult situation for me. I never thought I would have to do a short sale, and you certainly made it easier with your experience and expertise. Thanks Ken for a superb job.
Sandy H. – Walnut Creek
Your flexibility to work with us was a huge plus. You were able to make adjustments to your schedule to set aside the right amount of time for us. Shopping for a home from overseas was a challenge and on top of that, viewing homes with our 3 month old child at the start. You also got to know our likes and dislikes as we viewed many homes over the course of a year. The home that we purchased is perfect!
Wayne T. – San Ramon
Ken, it’s been great working with you again. You’ve walked us through two home purchases now, and we have been extremely happy with the results. You listened to our needs and wants and found us an excellent deal on a bank owned home. We couldn’t be any happier! You not only impressed us, but the listing agent as well with your attention to detail, in-depth knowledge and organizational skills. You’re a true professional! Thanks for all the advice and making us feel like your #1 client.
Frank & Danielle S. – Clayton
Ken, you did an awesome job. We always rely on you. You are very professional, prompt, and your advice regarding buying and selling our house was very helpful. Your guidance helped us a lot. Thank you for everything.
Manjari S. – Pleasanton
We feel you did a great job representing us. You were very organized from start to finish. You made it so much easier for us by taking care of the many details that needed follow up.
Bob & Diane M. – Walnut Creek
We found Ken to be punctual, professional, knowledgeable, honest and very ethical. He was also extremely understanding of our situation. He helped guide us in the right direction, giving us expert advice each step of the way. His constant communication with us and almost immediate response to any questions helped us through the process and alleviated any tension we might otherwise have felt. When it came to closing, everything was quickly and expertly handled. He provided us with all necessary documentation including a CD of all paperwork for our records. We highly recommend Ken and have given his name to our family and friends. We will definitely ask him to be our broker on any future sales or purchases.
Sharon M. – Antioch
I don’t think anyone could have been more efficient, helpful, professional and timely then you. You kept me informed almost daily of all aspects of the sale and I trusted you every step of the way. I was indeed fortunate that you were referred to me and doubt there is a better agent than you in the East Bay.
Joyce R. – Walnut Creek
Excellent! Ken was friendly, forthright, available & personable. He was knowledgeable as well and supported us start to finish.
Scott A. & Tamara V. – Walnut Creek
Broker Ken Jacobs was professional and customer service was extraordinary. Knowledge of the industry and contacts with related professionals was broad and very useful.
Grace & Ted D. – Danville
Over the years I’ve worked with seven Realtors while buying or selling ten homes and rental properties. Each Realtor did a good job but the service I received from Ken Jacobs was the best in every respect. I could not be more pleased with every aspect of the service I received from Ken and his team and I recommend them highly.
Clark S. – Walnut Creek
Ken Jacobs has a great understanding of his job and is a competent professional. Ken has excellent clarity when giving information. Ken is very skilled in communication and interaction with clients. Everything was done so efficiently, I can not think of anything that was not provided. Thanks to Ken Jacobs!
Lee & Katie D. – Bay Point
We felt very fortunate to have Ken and his team working with us. They all are very professional, courteous, extremely organized and go beyond what is customary. We were especially happy with the contacts provided by Ken who performed the inspections and work done on our home before moving in. We couldn’t be happier in our new home.
Brett & Elise A. – Clayton
Ken & Staff,
You went above and beyond our expectations – A true pleasure to deal with and we are already recommending you. We felt spoiled by all the personal touches – e.g. address change cards, mailing labels, the cleaning service on both ends – the new home and the old house was a true lifesaver, and our boys love you. Thanks so much.
Roberto & Deborah P. – Clayton
Excellent. Very efficient and thoughtful. I was very pleased. Thanks so much for the address labels. Something I really needed.
Margaret F. – Walnut Creek
Outstanding! It is always a pleasure to work with Ken! This is my 4th time working with him. He has sold 2 and helped me purchase 2 homes. He’s efficient, organized and communicates thoroughly throughout the process. I would highly recommend Ken to friends & business associates anytime with confidence they will be well taken care of. You have everything down to a science. Thank you so much for your fine work!
Allyson C. – Walnut Creek
I couldn’t have asked for better service. You did an outstanding job of keeping me informed from start to finish. Your response to my questions were always timely and accurate. You have made this the most easy and painless real estate transaction thus far. It has indeed been my pleasure to do business with you. I sincerely thank you!
Walt G. – Walnut Creek
Ken Jacobs was instrumental in finding us a Walnut Creek home. Many visitors have wondered how we found this home and were very impressed with its floor plan & Walnut Creek location. Ken Jacobs worked diligently over several months to show us homes and research prospects, as well as assist us in keeping our patience. Thanks for all your help!
Douglas & Shannon J. – Walnut Creek
I felt very secure regarding the work you did for me!! You are so thorough and you anticipated my needs – you have thorough knowledge of the buying and selling process. An awesome agent – and very technical too.
Nancy M. – Walnut Creek
Ken, we felt good about the work you did at the time. What stands out are the things that you continue to do, the after the sale attention.
Ethan & Meredith M. – Concord
Ken, you did an outstanding job, coordinating a myriad of details from the remodeling, staging, showing & negotiating to the close of escrow all in the space of six weeks. Your professionalism, responsiveness and sense of humor made the entire process go smoothly. As I noted early on, you’re the perfect combination – mind like a steel trap, heart of a teddy bear! Thank god it’s over, but if I ever again do real estate in this area, you’re the agent for me!
You truly went above and beyond expectations Ken, and I can’t think of anything you could improve. By it’s nature the sales process can get weird & invasive but I always felt confident that you understood both the psychology & the business aspects and supported me in dealing with both.
Eleanor V. – Walnut Creek
Dear Ken, one month ago when we were considering selling our condo ourselves, if someone would have told me that by selling it through Ken Jacobs we would not only get the ridiculously high amount that we ended up getting, but also that the whole process would be as easy as it was, I would have not believed it.
But as you know that is exactly what happened. Now, with tens of thousands of extra dollars than we expected in our pocket, and having taken zero extra days off work, I am truly speechless. Not only that, but you were completely professional in answering all our questions, knowledgeable of our neighborhood, flexible with our crazy schedules, patient with our little children, and just an absolute pleasure to work with.
Before I didn’t know if I would ever use the services of a realtor, but now I know there is at least one Ken Jacobs in the world who I can always turn to – and send my friends to – whenever real estate services are needed.
And, now I have to come to know for myself why your are No.1 in Walnut Creek.
Steve & Sally J. – Walnut Creek
Ken, Most excellent! You went above and beyond to meet all our needs. Polar opposite of other RE agents. Full service and then some. We are very appreciative of all you did for us and for your extensive knowledge and know how. Your connections in the business are invaluable. Very patient with all our questions. A very good experience.
Badreddine & Jill M. – Walnut Creek
Ken, you were very efficient and thorough. I felt well taken care of and plan to use you for all of our future needs. We are very impressed with your services.
Vickie H. – Walnut Creek
You were both professional & knowledgeable. We enjoyed working with you and would not hesitate to refer you to our family and friends. Thank you for all your help! You were great!
Aurora & Emanoil M. – San Ramon
Ken did a great job. I got off to a bad start with someone else and was wasting a house hunting trip. Ken listened first and then went to work. We had a lot to look at quickly and he educated me about the market as we went. When we were ready to move we had a good strategy based on good research of seller needs and we got a deal I was happy with done quickly.
Dennis D. – San Ramon
Ken, Excellent. Recommendations showed an in depth understanding of the market and buyer psychology. Everything suggested worked out as predicted. Excellent communications.
Richard & Melinda B. – Walnut Creek
Ken, we appreciate your work ethic in getting things done and making things happen. We just had to let you know what we wanted to do with our properties and what specifically we wanted for our new home. Then you immediately went to work and one week later we sold two homes and bought our new house, and you followed the three deals through to a successful close of escrow.
Eugene H. – Walnut Creek
Ken, I appreciate your responsiveness. You made time to visit many different locations short notice. I thought you were very honest and sincere in your advice. I appreciate your ability to work with me while I was out of country. Your upbeat personality made it pleasant to visit all the locations.
Wayne T. – Walnut Creek
Selling my house through Ken Jacobs was almost too easy. His professional attitude, initiative and resourcefulness contributed to a painless, trouble free process from beginning to end. I would recommend his services to anybody completely. Thank you again Ken.
Hugo E. – Walnut Creek
Ken, you did an outstanding job as usual. This was a very difficult transaction and you made it happen. You attention to every detail and your follow-up simply amazes me. You did over and above what I have experienced from other agents. Thank you so much.
Allyson C. – Walnut Creek
When our hunt for a house started, we thought there was no way we’d EVER get one. Ken, with your patience & guidance we’re happily living in a new home. You were so kind to us and had answers to all of our questions. We are more than satisfied with your work. We have told people that if they need an agent, we have THE BEST!
Keith & Jennifer R. – Walnut Creek
Ken, your services were excellent. The biggest help was your willingness to take care of needed repairs and to field questions from homeowners associations, etc. This was great, given our situation of caring for an ill family member. Keep up the good work!
Judy C. – Pleasant Hill
Ken Jacobs was the most professional person I ever worked with in my financial practice. He left nothing at all undone. Take my word for it – he is the best of all in Real Estate. Ken – You are the best.
Leo S. – Walnut Creek
Ken, you were calm & organized throughout the entire process which in turn, made us feel confident that we were in good hands. You’re great! Very thorough and complete!
Lucia & Saul B. – Walnut Creek
Ken was a steady hand who guided us through a difficult transaction. He was always reachable and willing to offer his honest assessment whenever we asked. He was very thorough and earned our confidence and trust. We highly recommend him.
James & Beth A. – Concord
Ken, your knowledge, experience and careful consideration of my needs made the process of selling my home and purchasing a new one enjoyable and fun. You covered all the bases, especially those that I did not think of. You even thought about gathering all the documents in two formats for my records – that’s just great service! Thank you for your continued support during this experience and for your follow up after my transactions were complete.
Farae S. – Danville
Ken, among so many local realtors I had dealt with, you demonstrated your professionalism of the best “Realtor in Town”. Your top performance exceeded both Leonny’s and my expectations. You demonstrated your customer driven approach, organization, communication skills & responsiveness. In short, job well done. We thank you for that.
Arie and Leonny G. – Walnut Creek
Ken has excellent knowledge of the Walnut Creek area and neighborhoods. He was always very responsive and available, and did a terrific job of staging and listing my townhouse.
John W. – Walnut Creek
Ken was extremely professional and punctual. As a first-time home buyer, we had lots of questions which he answered patiently. He was never too pushy about buying a home that he showed us. He explained the merits and demerits of each property he showed. Finally, we landed our dream home.
Sam & Manjari S. – Pleasanton
Ken, thank you for your help with my home search and the home buying process. I appreciate your assistance – particularly when you found the unnecessary $2000 closing charges from my lender. Your referrals for home inspection, title company and repairs were also very helpful. Trust that I will advise friends and family to contact you, should they ever need help with home buying or selling.
Rey J. – Concord
Ken was thoughtful and reassuring during the whole transaction process. We could count on him to return call promptly. As out-of-town sellers, we appreciated his ability to secure people to do the necessary small jobs that needed to be done.
Earleen N. – Walnut Creek
Ken, Cathy and I simply could not be more pleased by the service you provided us in the sale of our Walnut Creek home. Your promise that you would keep in close communication with us on all details was very completely kept. Not a single thing could have been done better! You are particularly professional. Thank you so much.
Robert & Catherine A. – Walnut Creek
Ken was very honest, and completely ethical in determining what things were best for us as home buyers. We appreciated his direct approach, his friendly demeanor, and his willingness to work with our needs. Most of all, he followed up with everything he said he would. He promised us a smooth process, and it was exactly that.
Seth H. & Noelle B. – Walnut Creek
Ken’s efficiency and clarity helped me as a “full-of-questions”, first time seller. I really appreciate his patience and help.
Gloria N. – Walnut Creek
We felt Ken did the most thorough and professional job we could have wanted . He personally handled virtually every aspect of our purchase and sale. Our transaction moved very quickly and smoothly because of Ken’s energy and commitment. He gave us a really good experience. Ken anticipated everything that needed to be done, including some things that we did not.
Charles and Marjorie R. – Walnut Creek
Ken did an excellent job in exploring the type of house that we were interested in. He took the time and asked questions which guided him to finding the perfect home for us. Ken was very personable and took the time to know who we are, and went above and beyond what he needed to do. We were referred to Ken by friends and will continue that referral on to others.
Kevin & Amy G. – Pleasant Hill
Ken gave excellent support in preparing the property for sale, and I appreciated the many resources he made available for moving, cleanup, etc. He always was on top of all issues.
Dave F. – Orinda
Ken is a top-notch professional in real estate. He is efficient, fully knowledgeable, timely and trustworthy. Ken listed and sold two homes for us this year. His style and approach produced sales in a fast, painless and satisfying manner. Ken is a very amiable person who makes himself available at any time. We would use Ken, without hesitation for all our real estate needs.
Glenn S. – Walnut Creek
Ken, we wanted to thank you again for your help in the successful pursuit of one of our goals — a home in the Walnut Creek area. We especially appreciated your professional conduct, follow-through, and communication during the closing process.
Derek S. & Margaret T. – Walnut Creek
Ken was very professional, and took care of all of the details for us.
Jules F. – Walnut Creek
We feel like we received excellent service! We felt like we were the most important clients – Ken’s only clients – because he focused all his energy on us. He was helpful and went above and beyond for us! He is very knowledgeable and looks out for the best interests of his clients.
Brian & Kami M. – Pacheco
Because of errors on my part, there were problems with the scheduled closing. Ken did a superb job of working with everyone – the sellers, mortgage broker, etc. – to adapt to the problems and proceed with the sale.
Stephen H. – Walnut Creek
Our recent condo sale was the best experience of approximately 15 real estate transactions we have had in the last 20 years. Your knowledge of the local market allowed us to get top dollar for our property. Your analysis of the offers and response to them proved to be good. Every step of the sale went smoothly and on schedule. Everything was done for us, including arranging for the termite inspection and handyman work, and getting estimates for other potential work that allowed smooth and knowledgeable negotiations with the buyer. All we had to do was approve your recommendations or sign documents. We will certainly use you for future real estate dealings, and would recommend your services to others.
Steve & Susan L. – Walnut Creek
We met Ken at an open house. He impressed us with his knowledge of the area and how well organized he was in his field. He was very good at catering to our needs in searching for our new home. Ken patiently answered all of our questions and helped us understand the entire process of purchasing a home. After all was done, he still kept in contact with us to make sure everything was OK and no surprises had occurred. Ken was always looking out for our best interests. Excellent customer service! We will definitely recommend Ken to all who need a competent realtor and will use Ken for all our future real estate needs.
Art & Cindy H. – Martinez
We wish to express our thanks to you for all the hard work you did in marketing and selling our home. We appreciated your very professional approach to all the many details in the sale. We wish you many future sales and listings in the area. You may certainly use our names as a reference.
Don & Peggy J. – Walnut Creek